| Question
|
Answer |
Can not connect
to a paired device
|
Verify that the remote member of the pair
is within radio range, and powered up, and then attempt the
connection again.
|
Can not discover services on
an un-paired remote device
|
The remote device may not be powered up
or may be out of range.
¡P Verify that the remote device is powered up.
¡P Verify that the remote device is in Connectable mode (Bluetooth
Configuration
Panel > Accessibility tab).
¡P Perform a Search for Devices to verify that the device is
within range.
|
| Dial-Up networking service does
not start |
The Dial-up Networking service will not
start unless a properly configured modem is attached to the
server.
1. Verify that the modem is usable as a local device on the
computer to which it is
attached.
2. In the Bluetooth Configuration Panel, Local Services tab,
double-click the Dial-up Networking service:
3. Click the down arrow in the Modem field and select the
modem that will be used to dial out
4. Click the OK button
5. Click the OK button to close the Bluetooth Configuration
Panel.
|
Determine the Bluetooth device
address (BDA) of my hardware device
|
In the Bluetooth Configuration Panel, on
the Hardware tab, in the Devices section, select the device
you want to determine the address of. In the Device Properties
section of the dialog box, the fourth entry, Device Address,
is the BDA of the selected Bluetooth device. |
| Determine the version of the
host controller interface (HCI) |
In the Bluetooth Configuration Panel, on
the Hardware tab, in the Device Properties
section, the fifth entry provides Bluetooth Specification
compliance information for the Host Controller Interface.
The sixth entry contains the Specification Revision information
for the Host Controller Interface, if appropriate. |
| Determine the version of the
link manager protocol (LMP) |
In the Bluetooth Configuration Panel, on
the Hardware tab, in the Device Properties
section, the seventh entry provides Link Manager Protocol
version number information. The eighth entry contains the
Link Manager Protocol sub-version number information, if appropriate. |
| Find information about the Bluetooth
hardware attached to my computer |
In the Bluetooth Configuration Panel, select
the Hardware tab.
|
| Internet connection sharing
does not work |
This occurs because Internet Connection
Sharing was enabled when Bluetooth was installed (this is
a Microsoft Windows behavior and is considered proper operation).
To resolve the ¡§problem¡¨:
1. Disable Sharing for the Ethernet adapter:
a) Windows Control Panel > Network and Dial-up Connections
b) Right-click ¡§Local Area Connection,¡¨ select Properties,
and then select the Sharing tab.
c) Clear (uncheck) the box for ¡§Enable Internet Connection
Sharing for this "connection" and click OK.
2. Re-enable Sharing for the Ethernet adapter; repeat Step
1.c.), and select (check) the sharing box.
If offered an option to select an adapter, select ¡§Bluetooth
network adapter.¡¨ (This option will not appear unless more
than one adapter is available.) If asked to reboot the computer,
do so.
|
| Test a network access connection |
If the client is hardwired to the LAN, unplug
the hardwired connection to ensure that the test checks the
wireless connection rather than the hardwired connection.
If the server has access to the Internet, open a browser on
the client and connect to the World Wide Web. You may also
Ping the server from the DOS prompt.
|
Unknown port message when using
a Bluetooth serial port
|
The ¡§Unknown Port¡¨ error message usually
means an attempt was made to connect a port that was in use.
Additional Bluetooth Serial Ports can be added if they are
required.
|
| Bluetooth headset does not always
work under Windows98 |
Windows 98 cannot convert audio files with
the extension m3u (e.g., myfile.m3u) into
the Pulse Code Modulation (PCM) audio format used by Bluetooth
headsets; this is a
limitation of Windows 98. Other versions of Windows (2000,
ME and XP) can translate m3u audio files into the PCM format.
Possible solutions are:
¡P Upgrade to a newer version of Windows
¡P Use an m3u-to-mp3 conversion utility to convert the file(s)
into a format that is supported by Windows 98. (Conversion
utilities are available as freeware or shareware on the Internet.) |
| My Bluetooth USB dongle version
is V1.3.2.7. Can I upgrade it to V1.4.2.10? |
No, you cannot. |
| My Bluetooth USB dongle version
is V1.3.2.7. Can I use it in Windows 2003 server? |
No, V1.3.2.7 does not support Windows 2003
server. |
Windows XP SP2 does have some
compatibility issue.
|
The reason for this problem:
In the Service Pack 2, Microsoft included a generic Bluetooth
driver, naturally being
WHQL-certified -- it's directly from Microsoft. Windows XP
uses the generic driver.
This interferes with the WIDCOMM Bluetooth software.
TO SOLVE THIS ISSUE:
1. Go to the Device Manager, right click on the "Generic
Bluetooth Radio" and select "update driver ".
Don't let Windows XP connect to the internet, then select
"Choose software from a list or specified location".
In the next window, select "Don't search, but select
the driver to install".
In the next window, activate "Show compatible hardware"
(if it isn't activated already) and select the CSR Bluetooth
driver instead of the "Generic Bluetooth Radio"
driver.
Click next until the new driver is installed. Now the WIDCOMM
system tray icon should be blue-white as well, activated
and ready to use.
If you now double click on "My Bluetooth Places"
(e.g. on the desktop), the WIDCOMM software installation
will be continued and finished.
This should solve any compatibility issues with the WIDCOMM
BTW 1.4.2.10 Bluetooth software and Microsoft Windows XP
SP2.
2. If this is still not working right, next, go to Administrative
Tools from control panel, start Services, change Startup
of the service for your BLUETOOTH SERVICE to Automatic and
the BLUETOOTH SUPPORT SERVICE from Microsoft to Manual or
Disable.
To prevent the windows generic drive keeps loading it back,
go to the windows\inf directory, find bth.inf and rename
to bth.bak. It will never come back again.
|