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  1. JWP-9001BM
  2. JWP-5001BP
  3. JBT-2001UB
  4. JBT-0402UB
  5. EA-2104G
  6. PS-201ZS
  7. PS-201
  8. PS-201U
  9. PS-203
  10. PS-203U
  11. WN-4054U
  12. WN-4054P(GX-300)
  13. WN-4054PCI
  14. WP-2001B2
  15. JM-801U1
  16. JCS-104P
  17. JCS-102P
  18. JCS-102PB
  19. JSP-101G

JBT-0402UB

Question
Answer
Can not connect to a paired device
Verify that the remote member of the pair is within radio range, and powered up, and then attempt the connection again.
Can not discover services on an un-paired remote device
The remote device may not be powered up or may be out of range.
¡P Verify that the remote device is powered up.
¡P Verify that the remote device is in Connectable mode (Bluetooth Configuration
Panel > Accessibility tab).
¡P Perform a Search for Devices to verify that the device is within range.
Dial-Up networking service does not start
The Dial-up Networking service will not start unless a properly configured modem is attached to the server.
1. Verify that the modem is usable as a local device on the computer to which it is
attached.
2. In the Bluetooth Configuration Panel, Local Services tab, double-click the Dial-up Networking service:
3. Click the down arrow in the Modem field and select the modem that will be used to dial out
4. Click the OK button
5. Click the OK button to close the Bluetooth Configuration Panel.
Determine the Bluetooth device address (BDA) of my hardware device
In the Bluetooth Configuration Panel, on the Hardware tab, in the Devices section, select the device you want to determine the address of. In the Device Properties section of the dialog box, the fourth entry, Device Address, is the BDA of the selected Bluetooth device.
Determine the version of the host controller interface (HCI)
In the Bluetooth Configuration Panel, on the Hardware tab, in the Device Properties
section, the fifth entry provides Bluetooth Specification compliance information for the Host Controller Interface. The sixth entry contains the Specification Revision information for the Host Controller Interface, if appropriate.
Determine the version of the link manager protocol (LMP)
In the Bluetooth Configuration Panel, on the Hardware tab, in the Device Properties
section, the seventh entry provides Link Manager Protocol version number information. The eighth entry contains the Link Manager Protocol sub-version number information, if appropriate.
Find information about the Bluetooth hardware attached to my computer
In the Bluetooth Configuration Panel, select the Hardware tab.
Internet connection sharing does not work
This occurs because Internet Connection Sharing was enabled when Bluetooth was installed (this is a Microsoft Windows behavior and is considered proper operation).
To resolve the ¡§problem¡¨:
1. Disable Sharing for the Ethernet adapter:
a) Windows Control Panel > Network and Dial-up Connections
b) Right-click ¡§Local Area Connection,¡¨ select Properties, and then select the Sharing tab.
c) Clear (uncheck) the box for ¡§Enable Internet Connection Sharing for this "connection" and click OK.
2. Re-enable Sharing for the Ethernet adapter; repeat Step 1.c.), and select (check) the sharing box.
If offered an option to select an adapter, select ¡§Bluetooth network adapter.¡¨ (This option will not appear unless more than one adapter is available.) If asked to reboot the computer, do so.
Test a network access connection
If the client is hardwired to the LAN, unplug the hardwired connection to ensure that the test checks the wireless connection rather than the hardwired connection. If the server has access to the Internet, open a browser on the client and connect to the World Wide Web. You may also Ping the server from the DOS prompt.
Unknown port message when using a Bluetooth serial port
The ¡§Unknown Port¡¨ error message usually means an attempt was made to connect a port that was in use. Additional Bluetooth Serial Ports can be added if they are required.
Bluetooth headset does not always work under Windows98
Windows 98 cannot convert audio files with the extension m3u (e.g., myfile.m3u) into
the Pulse Code Modulation (PCM) audio format used by Bluetooth headsets; this is a
limitation of Windows 98. Other versions of Windows (2000, ME and XP) can translate m3u audio files into the PCM format.
Possible solutions are:
¡P Upgrade to a newer version of Windows
¡P Use an m3u-to-mp3 conversion utility to convert the file(s) into a format that is supported by Windows 98. (Conversion utilities are available as freeware or shareware on the Internet.)
My Bluetooth USB dongle version is V1.3.2.7. Can I upgrade it to V1.4.2.10?
No, you cannot.
My Bluetooth USB dongle version is V1.3.2.7. Can I use it in Windows 2003 server?
No, V1.3.2.7 does not support Windows 2003 server.
Windows XP SP2 does have some compatibility issue.
The reason for this problem:
In the Service Pack 2, Microsoft included a generic Bluetooth driver, naturally being
WHQL-certified -- it's directly from Microsoft. Windows XP uses the generic driver.
This interferes with the WIDCOMM Bluetooth software.

TO SOLVE THIS ISSUE:

1. Go to the Device Manager, right click on the "Generic Bluetooth Radio" and select "update driver ". Don't let Windows XP connect to the internet, then select "Choose software from a list or specified location". In the next window, select "Don't search, but select the driver to install".

In the next window, activate "Show compatible hardware" (if it isn't activated already) and select the CSR Bluetooth driver instead of the "Generic Bluetooth Radio" driver.

Click next until the new driver is installed. Now the WIDCOMM system tray icon should be blue-white as well, activated and ready to use.

If you now double click on "My Bluetooth Places" (e.g. on the desktop), the WIDCOMM software installation will be continued and finished.

This should solve any compatibility issues with the WIDCOMM BTW 1.4.2.10 Bluetooth software and Microsoft Windows XP SP2.

2. If this is still not working right, next, go to Administrative Tools from control panel, start Services, change Startup of the service for your BLUETOOTH SERVICE to Automatic and the BLUETOOTH SUPPORT SERVICE from Microsoft to Manual or Disable.

To prevent the windows generic drive keeps loading it back, go to the windows\inf directory, find bth.inf and rename to bth.bak. It will never come back again.


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